Privacy Policy

Introduction

Our Privacy Policy will help you understand what information we collect at DyscernAI, how we use it, and what choices you have. When we talk about “Dyscern,” “DyscernAI,” “we,” “our,” or “us” in this policy, we are referring to Dyscern, Inc (USA).

Applicability of this Privacy Policy

This Privacy Policy applies to Dyscern’s market intelligence tools and technologies, including the associated Dyscern mobile software and desktop applications, the backend management tools, all outputs of the Dyscern back-end systems (collectively, the “Services”), www.dyscernai.com and other Dyscern websites (collectively, the “Websites”) and other interactions (for example customer service inquiries, etc.) you may have with Dyscern. If you do not agree with the terms, do not access or use the Services, Websites or any other aspect of Dyscern’ business.

This Privacy Policy does not apply to any third party applications or software that integrate with the Services (“Third Party Services”), or any other third party products, services or businesses.

An explanation of the service we provide

We provide our Clients with services to monitor and understand market developments (“Dyscern News Alerts”). Our Client specifies companies, websites, and preferences to be monitored (“Client Information”). It is the Client’s responsibility to ensure they have the necessary consent to share this Client Information. Our Client then grants permission to a specified group of users (“Authorized End Users”) to access the News Alerts through a Dyscern News Alert channel, typically in Slack or Teams.

Dyscern uses Client Information in accordance with our Client’s instructions, including any applicable terms as required by applicable law. Dyscern is a processor of Client Information and Client is the controller.

What to do if you want to change the information featured in our Services

The information made available via our Services is provided and/or managed by the Client.

Should you have any objections or concerns relating to the use of any information used to produce Dyscern News Alerts, please contact Dyscern through the communication channel alerts are provided through. Or please feel free to email us at founders@dyscernai.com and we will make every effort to resolve the matter.

Occasions where we may contact you

By agreeing to these terms you grant us consent to contact you via email or via any of our Service channels including Slack or Teams in order to help you make effective use of the Services, to ask for feedback and explore other potential applications of our products and Services, announce new functionality and share any other notifications relevant to the Services, including notifications from the Client. 

Information we collect and receive

Dyscern may collect and receive the information as listed below. We do this to provide the Dyscern Services to our Clients, to better understand how our Services are being used, to provide feedback and statistics to our Clients, and to determine how best to improve our Services.  

  1. Account information. To create or update a Dyscern account, you or the Client (e.g., your organization) supply Dyscern with an email address to start using our Services. In addition, Clients that purchase a paid version of the Services provide Dyscern (or its payment processors) with billing details such as credit card information, banking information and/or a billing address. We use account information to notify you of any changes to the Services or to seek feedback on the Services, as well as for billing, account management and other administrative matters.

  2. Usage information. This is information about how you are accessing and using the Services, which may include information about the organizations you access, how regularly you access the Services, the content you view, the links you interact with, and the third party integrations you use (if any). We use this information to assess how successfully the Service is being adopted by the user base, to better understand how to improve our Service and to provide feedback to our Client.

  3. Communication information. This is any administrative and/or support communication you engage in with us. We use this information as a record of our communication with Users and Clients in order to better serve them when new enquiries arise.

  4. Log data. When you use the Services and Websites our servers record information, including information that your browser sends us. This log data may include your Internet Protocol address, the address of the web page you visited before using the Services and/or Websites, your browser type and settings, the date and time of your use of the Services and/or Websites, information about your browser configuration and plug-ins, language preferences, and cookie data. We use this information to better understand the geographies where our services are being used and the technology platform’s users are accessing the Services and/or Websites from, allowing us to improve our Services over time and provide feedback to our Client.

  5. Device information. We may collect information about the device you are using the Services or Websites on, including what type of device it is, what operating system you are using, device settings, application IDs, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. We use this information to improve our services over time.

  6. Services integrations. If, when using the Services, you integrate with a third party service, we will connect that service to ours. The third party provider of the integration may share certain information about your account with us. We do not, however, receive or store your passwords for any of these third party services. 

  7. Third party data. We may also receive information from affiliates, partners, or others that we use to make our own information better or more useful. This might be aggregate level information, such as which IP addresses go with which postal codes, or it might be more specific information, such as about how well an online marketing or email campaign performed.

Use of cookies 

We use cookies to distinguish you from other users of our Websites and Services. This helps to provide you with a good experience when you use our Websites and  Services and allows us to improve our offering. For detailed information on the cookies we use and the purposes for which we use them please see our Cookie Policy.

General Data Protection Regulation (GDPR) - EU Clients and Users Only

The following terms will have the following meanings in this section and pertain primarily to users of Clients that are residents of the European Union (EU) and the European Economic Area (EEA) : 

Data Protection Legislation means:

  1. the EC Directive 1995/46/EC on the protection of individuals with regard to the processing of personal data and on the free movement of such data and all local laws or regulations giving effect to this Directive;

  2. the EC Directive 2002/58/EC on Privacy and Electronic Communications and all local laws or regulations giving effect to this Directive;

  3. GDPR;

  4. all relevant laws or regulations implementing or supplementing the EU legislation mentioned in (a) - (c) above, including elements of the EC Regulation 2016/679 incorporated into or governed by national law relevant for the Services; and

  5. any related codes of conduct or guidances issued by the Regulator or other governmental entity.

GDPR means the EC Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (when in force).

References in clause to “data controller”, “data processor”, “processing”, “data protection officer” and “personal data” shall have the same meaning as defined in Data Protection Legislation.

In respect of personal data provided to Dyscern during the course of providing the Services, the Client is the data controller and Dyscern is the data processor. Dyscern shall process all personal data in accordance with its obligations under Data Protection Legislation and its obligations under the Client Terms of Service. 

Data Protection Legislation gives you the right to access personal data held about you. Your right of access can be exercised in accordance with the 1998 Data Protection Act of the Parliament of the United Kingdom or the GDPR as applicable. 

We implement appropriate technical and other security measures to protect the integrity and confidentiality of your information. We protect and manage information that we hold about you by using electronic and computer safeguards such as firewalls, data encryption, and physical and electronic access control to our buildings. We only grant access to the personal information contained in our Services to those employees who require it to fulfil their designated responsibilities.

Any personal information we may have of yours will only be used as described in the Client Term of Service, the User Terms of Service.

Sharing your personal information/ personal data 

We will keep your personal information confidential at all times. We will only share it with others with your explicit consent or with carefully selected third parties who perform services for us that are essential to the provision of our service (e.g. data hosting). All these service providers are contracted to us and have a legal obligation to secure your personal information and to use it only in ways that we permit.

You agree that we have the right to disclose your personal data to any member of our group which means our subsidiaries, our ultimate holding company and its subsidiaries.

We will disclose your personal data to third parties: 

  1. in the event that we sell or buy any business or assets in which case we may disclose your personal data to the prospective seller or buyer of such business or asset;  

  2. if Dyscern or substantially all of its assets are acquired by a third party in which case personal data held by it about its customers will be one of the transferred assets; 

  3. if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request;  

  4. in order to enforce the Client Term of Service, the User Terms of Service; and  

  5. in order to protect the rights, property or safety of Dyscern Clients and Users. 

If you believe we are using your information unlawfully or would like further details of these third parties, please contact us at founders@dyscernai.com.

International storage of data

We may transfer the information stored in our Services to countries other than the country in which our Clients and Users are based for retention purposes or if our service providers are cross border or use systems cross border. If you use our Services, you agree that we may transfer your information cross border for these purposes. In respect of such transfers Dyscern and the Client have in place the Standard Contractual Clauses between a contractor and processor.

General 

Any changes we make to our privacy policy in the future will be updated here. Where appropriate you will be notified of any major amendments. 

Site owner: Dyscern, Inc.
Legal status: Dyscern, Inc. is a Delaware Corporation.

Description of main business of Dyscern: development and licensing of technology that gives organizations the ability to monitor and understand market developments.
Email address: founders@dyscernai.com
Website address: https://www.dyscernai.com